Best intranet is about getting the work done. Users come back to intranet because it’s usefull, not because it’s beautifull
Fair point, you’d rather spend time interviewing users to get their need than producing a beautiful but very complexed intranet.
Search is one of the biggest pain points.
Definitly one of the paint points out there, and so far Modern SharePoint need an additional effort to customize it.
We should not talk about workloads or services, but more about building scenarios. Many organizations want to lock this down, and guess what ? People will find a way.
It’s all about Governance.
The flat world is crowded with SIte Collections, and THAT’S OK ! Hub Sites is now allowing the creation of Family of sites. #hubsbeforesubs